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  • How long does it typically take to do Floorplans?
    The time required at the property depends on its size. For our standard packages, properties under 2,000 sq ft it typically takes about 1 hour.
  • How many images are included in property photography?
    The Standard Property Photos package includes 10 edited images.
  • What is the turnaround time to receive property photos, Virtual Tours or Floorplans?
    Our Standard turn around time is within 24-48 Hours from the time of the shoot. We will always aim to get materials turned around quicker than this.
  • How Will i receive my files?
    Once your project is complete and all editing is finished, you will receive an email with your invoice and a WeTransfer link, allowing you to download your files at your convenience.
  • What is your availability?
    Our Availability shown online is live and up to date. We are Available Monday to Saturday from 09.00am to 19.00pm. Our last shoot of the day is at 17.00pm. We are closed on Sundays as well as all bank Holidays.
  • How long does it typically take to do Virtual Tours?
    The time required at the property depends on its size. For our standard packages, properties under 2,000 sq ft it typically takes about 1 hour.
  • How long does it typically take to do Property Photography?
    The time required at the property depends on its size. For our standard packages, properties under 2,000 sq ft it typically takes about 1 hour.
  • Do you offer any special deals?
    We offer a Full Package Deal which represents the best value for money. This package includes all our core services including Property Photography, Virtual Tour & Floorplan. For only £125 this is an ideal option for a compete property marketing solution. To Book Click this link:- ​ https://www.prop-pix.com/booking-calendar/full-package-1?referral=service_list_widget
  • What happens if i need to cancel my booking?
    When we reserve a time slot for you, we lock it into our schedule, ensuring that this date and time are exclusively yours, and we decline any other bookings for that period. If a cancellation is made with less than 8 working hours' notice, a booking fee will be charged of 50% of the total cost. The remaining amount paid for the service can either be refunded or applied as a credit toward future bookings.
  • How does Virtual Tour hosting work?
    Our Virtual Tours are hosted by Matterport. We provide 3 months free hosting with our packages. If you require continuous or further hosting of your virtual tour please enquire. We can provide hosting at cost.
  • Can you provide further files from the Virtual Tour?
    Included within the package will be a link to your virtual tour hosted by matterport. If you require any further files for architectural or construction work please enquire. Add on Files that can be provided at cost include:- ​ RVT file (compatible with Revit 2020 and newer) .DWG (Floor Plan) .DWG (Reflected Ceiling Plan) .IFC (IFC4, Industry Foundation Classes) .RCS (ReCap Scan, a point cloud)
  • Can you edit Images from A Matterport Virtual Tour?
    No, Matterport imagery cannot be edited to remove any items or blemishes that may be in view. We can blur content if this is required.
  • What is a Mattertag?
    A Mattertag is a virtual tag that can be added inside any 3D Matterport Virtual Tour to help communicate additional information and add context to specific locations, objects or features directly inside a 3D Virtual Tour. We can add Mattertags upon request.
  • What areas do you cover?
    We Cover all North & West London Post Codes including N, NW, W, HA, UB Postcodes as below ​ N1 - Barnsbury, Canonbury, Kings Cross, Islington, Pentonville, De Beauvoir Town, Hoxton & Shoreditch N2 - East Finchley, Fortis Green, Hampstead Garden Suburb N3 - Finchley, Church End, Finchley Central N4 - Finsbury Park, Manor House, Harringay, Stroud Green N5 - Highbury, Highbury Fields N6 - Highgate, Hampstead Heath N7 - Holloway, Barnsbury, Finsbury Park, Islington, Tufnell Park N8 - Hornsey, Crouch End, Harringay N9 - Lower Edmonton, Edmonton N10 - Muswell Hill, Friern Barnet N11 - New Southgate, Friern Barnet, Bounds Green, Arnos Grove N12 - North Finchley, Woodside Park, Friern Barnet N13 - Palmers Green, Bowes Park N14 - Southgate, Oakwood, Arnos Grove N15 - South Tottenham, Harringay, West Green, Seven Sisters N16 - Stoke Newington, Stamford Hill, Shacklewell, Dalston, Newington Green N17 - Tottenham N18 - Upper Edmonton N19 - Upper Holloway, Archway, Tufnell Park N20 - Whetstone, Totteridge, Oakleigh Park N21 - Winchmore Hill, Bush Hill, Grange Park, World's End N22 - Wood Green, Bowes Park NW1 - Marylebone, Euston, Regent's Park, Baker Street, Camden Town, Somers Town, Primrose Hill and Lisson Grove NW2 - Cricklewood, Dollis Hill, Childs Hill, Golders Green, Brent Cross, Willesden, Neasden NW3 - Hampstead, Belsize Park, Frognal, Childs Hill, South Hampstead, Swiss Cottage, Primrose Hill, Chalk Farm, Gospel Oak NW4 - Hendon, Brent Cross NW5- Kentish Town, Camden Town, Gospel Oak, Dartmouth Park, Chalk Farm, Tufnell Park NW6- Kilburn, Brondesbury, West Hampstead, Queen's Park, Kensal Green, South Hampstead, Swiss Cottage NW7 - Mill Hill, Arkley, Edgware NW8 - St John's Wood, Primrose Hill, Marylebone, Lisson Grove NW9 - The Hyde, Colindale, Kingsbury, West Hendon, Wembley Park, Queensbury NW10 - Willesden, Harlesden, Kensal Green, Brent Park, College Park, Stonebridge, North Acton, West Twyford, Neasden, Old Oak Common, Park Royal, Queen's Park NW11 - Golders Green, Temple Fortune, Hampstead Garden Suburb, Hendon, Brent Cross W1B - Portland Place, Regent Street W1C - Oxford Street W1D - Soho, Chinatown, Soho Square W1F - Soho W1G - Harley Street W1H - Marylebone W1J - Mayfair, Piccadilly W1K - Mayfair, Grosvenor Square W1S - Mayfair, Hanover Square, Savile Row, Royal Academy W1T - Fitzrovia, Tottenham Court Road W1U - Marylebone W1W - East Marylebone, Great Portland Street, Fitzrovia W2 - Paddington, Bayswater, Hyde Park, Westbourne Green, Little Venice , Notting Hill W3 - Acton, West Acton, North Acton , South Acton, East Acton , Park Royal , Hanger Hill Garden Estate, Gunnersbury Park W4 - Chiswick, Gunnersbury, Turnham Green, Acton Green, South Acton , Bedford Park W5 - Ealing, South Ealing, Ealing Common, North Ealing, Northfields, Pitshanger, Hanger Lane W6 - Fulham, Hammersmith, Ravenscourt Park, Stamford Brook W7 - Hanwell, Boston Manor W8 - Kensington, Holland Park W9 - Maida Hill, Maida Vale, Queen's Park , West Kilburn W10 - Ladbroke Grove, Kensal Town, Queen's Park W11 - Notting Hill, Ladbroke Grove, Holland Park W12 - Shepherd's Bush, White City, Wormwood Scrubs, East Acton W13 - West Ealing, Northfields W14 - West Kensington, Kensington Olympia, Holland Park HA0 - Wembley Central, North Wembley, Alperton, Sudbury HA1 - Harrow, Harrow on the Hill, North Harrow, Northwick Park, Sudbury, Sudbury Hill HA2 - North Harrow, South Harrow, West Harrow, Headstone, Rayners Lane HA3 - Harrow Weald, Kenton, Wealdstone, Queensbury, Belmont HA4 - Ruislip, Eastcote, South Ruislip, Ruislip Manor, Ruislip Gardens HA5 - Pinner, Eastcote, Hatch End, Rayners Lane, Carpenders Park HA6 - Northwood, Northwood Hills, Moor Park HA7 - Stanmore, Queensbury, Belmont HA8 - Edgware, Burnt Oak, Canons Park, Queensbury HA9 - Wembley Central, Wembley Park, Preston, Tokyngton UB1 - Southall UB2 - Southall, Norwood Green UB3 - Southall , Hayes, Harlington UB4 - Hayes, Yeading UB5 - Northolt UB6 - Greenford, Perivale UB7 - West Drayton, Harmondsworth, Sipson, Yiewsley, Longford UB8 - West Drayton, Uxbridge, Cowley, Hillingdon UB9 - Denham, Harefield, Tatling End UB10 - Hillingdon, Ickenham UB11 - Stockley Park
  • Do you offer decluttering services?
    We offer a decluttering service designed to enhance the visual appeal of your property. But what exactly is decluttering? It’s a unique opportunity to eliminate distractions from your space. This service includes a 30-minute session dedicated to tidying up and can be added to any of our Photography Services. By removing unnecessary items and organizing spaces, we help create a clean and inviting atmosphere for your photoshoot. The service is available for an additional £50.00. Please inform us in advance if you’d like to include this option so we can allocate the appropriate time to your booking
  • How do i make a booking?
    You can make a booking by visiting the following links:- Full Package (Property Photos, Virtual Tour, Floorplan - https://www.prop-pix.com/booking-calendar/full-package-1?referral=service_list_widget ​ Property Photos Only - https://www.prop-pix.com/booking-calendar/property-photography-1?referral=service_list_widget ​ Virtual Tour Only - https://www.prop-pix.com/booking-calendar/virtual-tours-1?referral=service_list_widget ​ Floorplan Only - https://www.prop-pix.com/booking-calendar/floorplans-1?referral=service_list_widget Alternatively you can call us on 07301 048 908 or email us on info@prop-pix.com
  • How long does it typically take to do a Full Package of Property Photos, Virtual Tour & Floorplan?
    The time required at the property depends on its size. For our standard packages, properties under 2,000 sq ft it typically takes about 2 hours.
  • What Equipment do you use?
    We Uses Canon SLR's with Ultra Wide Angle Lens together with manfrotto tripods for our professional photography. We use Matterport Pro2 Cameras for our Virtual Tours. Matterport is the gold standard for virtual tours.
  • Will my image be in the correct format for the Property Portals such as Rightmove & Zoopla?
    Yes, your images will be delivered fully optimized for all property portals, allowing you to easily upload them through the portal's extranet or directly into your CRM for distribution across all your platforms.
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